The Danger of Overlooking Consumer Cancellation Rights
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, consumers who agree to services online, over the phone, or away from business premises have an automatic right to cancel within 14 calendar days.
For builders, heating engineers, auto mechanics, and emergency repair specialists, this presents a real commercial risk: if you install a new boiler within 7 days of quote agreement and the consumer cancels on day 10, what happens?
If you did not provide the required statutory notice and receive the customer's express request for early performance, the consumer can cancel and you may not be entitled to payment for labor or materials.
ChickenSign does not write that clause for you. If the customer is a consumer, put the cancellation notice and any request to start work early into the PDF you upload, then send that file for signature.